You have the right to withdraw from your purchase within 14 days of receiving your order.

To exercise your right of withdrawal, please contact us at [your email address] within this

period.

Items must be returned in their original condition, unworn and undamaged.Once we have received and inspected the returned item, the purchase amount will be

refunded using the original payment method.

Please note that return shipping costs are the responsibility of the customer.

As each ONCE piece is one of a kind, exchanges are not possible.

If you have any questions before purchasing, feel free to reach out — we are happy to

help you find the right piece.